The IaaS (Infrastructure as a Service) type service represents a model of IT service delivery, part of the MCloud Platform, in which the provider (the Electronic Governance Center) places the IT required resources at the Beneficiary’s (CPA) disposal, while the Beneficiary is responsible for the informational systems’ administration.

When the Beneficiaries require IaaS services, they actually receive a virtual data center environment providing them with computing resources (virtual processor, memory (RAM) and storage (hard drive space)) which may be remotely managed through the self-service tools made available by the Provider. 

Thus, the Beneficiaries have the possibility to:

• Create, configure, start, stop one or more virtual servers;
• Install any available/held operating system or another system that can be chosen from the service catalog created by the provider;
• Install, configure any required software component;
• Create and configure virtual networks, firewalls and load balancers for the needed infrastructures.

Once assigned the requested resources, the Beneficiary is provided with an e-Learning System allowing quick acquaintance with the way of using the MCloud resources management tools, as well as a help desk system allowing quick settlement of problems encountered during the IaaS service use. At the same time, the beneficiaries have access to the whole series of physical and virtual security components (example: IPS/IDS systems, firewalls, etc.) made available by the Provider.

On necessity, the Beneficiary may also request assistance from the EGC when creating the ICT infrastructure as well as when migrating/installing informational systems on the required virtual infrastructure. The migration from the own infrastructure, hosted in server rooms, to the infrastructure as a service model, imply no changes in the way the applications or databases are used/accessed.