The SaaS (software as a service) type service is an IT service delivery model providing the Beneficiary with complete IT solutions. The Provider places at the Beneficiary’s disposal the components necessary for the operation and management of IT solution, including of data. The responsibility for managing the service end users lies with the Beneficiary.

Currently, SIGEDIA is the only SaaS service offered by the Provider to the Central Public Authorities.

SIGEDIA stands for the integrated system of documents and public records management. SIGEDIA is a web-based, modern and flexible system allowing smooth exchange of documents, management of work processes, tasks and agendas etc. Currently, SIGEDIA is being piloted within 9 public institutions pursuant to the Government Decision No. 262 as of April 15, 2013 “On the integrated system of documents and public records management piloting”.